Frequently Asked Questions

Yes, you can cancel your order directly from your account dashboard by clicking the "Cancel Order" button, provided it hasn't been processed by our shipping center yet. To avoid payment gateway complications, if you want to add new parts or products, it is safest to cancel the original order and place a new one with all items in your cart.

As soon as your order is processed and ready for shipment, a USPS/DHL tracking number will be automatically generated and sent to your email. You can also log in to your customer dashboard at any time and navigate to the "Track Orders" section to view the live tracking status of your shipment.

If you need to return a part or request a repair, navigate to the RMA section in your account dashboard. Select the specific product and submit a request with the reason for return. Once approved by our team, a return shipping label will be issued. Your refund or replacement will be processed after the item arrives at our warehouse.

To set up a dealer account, you must complete our dedicated Dealer Registration form and upload a valid Federal Firearms License (FFL), your Business Tax ID, and your physical store location details. Our team will verify the documentation before activating your dynamic dealer dashboard.

Yes, you can cancel your order directly from your account dashboard by clicking the "Cancel Order" button, provided it hasn't been processed by our shipping center yet. To avoid payment gateway complications, if you want to add new parts or products, it is safest to cancel the original order and place a new one with all items in your cart.

As soon as your order is processed and ready for shipment, a USPS/DHL tracking number will be automatically generated and sent to your email. You can also log in to your customer dashboard at any time and navigate to the "Track Orders" section to view the live tracking status of your shipment.

If you need to return a part or request a repair, navigate to the RMA section in your account dashboard. Select the specific product and submit a request with the reason for return. Once approved by our team, a return shipping label will be issued. Your refund or replacement will be processed after the item arrives at our warehouse.

To set up a dealer account, you must complete our dedicated Dealer Registration form and upload a valid Federal Firearms License (FFL), your Business Tax ID, and your physical store location details. Our team will verify the documentation before activating your dynamic dealer dashboard.

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